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Get SCTS Certification: your mark of expertise in small business security! Millions of small businesses today are vulnerable to countless security risks and threats. Symantec's Certified Technical Specialist (SCTS), Small Business Security certification allows security professionals to validate their knowledge of today's most crucial information security techniques and Symantec's market-leading security products. Direct from Symantec, this official study guide covers the exam objective in depth: everything you need to know to pass your exam the first time. You'll gain the knowledge you need to protect small businesses from viruses, worms, Trojan horses, spam, spyware, adware, and much more. You'll learn all you need to know about the SCTS exam and certification program, as you walk through Symantec's proven eight-step preparation process.
- Sales Rank: #8725450 in Books
- Published on: 2005-10-10
- Original language: English
- Number of items: 1
- Dimensions: 9.22" h x .75" w x 6.98" l, 1.27 pounds
- Binding: Paperback
- 384 pages
From the Back Cover
Get SCTS Certification: Your Mark of Expertise in Small Business Security!
Millions of small businesses today are vulnerable to countless security risks and threats. Symantec's Certified Technical Specialist (SCTS), Small Business Security certification allows security professionals to validate their knowledge of today's most crucial information security techniques and Symantec's market-leading security products.
Direct from Symantec, this official study guide covers the exam objective in depth: everything you need to know to pass your exam the first time. You'll gain the knowledge you need to protect small businesses from viruses, worms, Trojan horses, spam, spyware, adware, and much more. You'll learn all you need to know about the SCTS exam and certification program, as you walk through Symantec's proven eight-step preparation process.
SCTS certification represents a powerful competitive advantage for Symantec partners, security consultants, sales and system engineers, administrators, and any IT professional who works with Symantec products in a small business setting. This book will get you ready fast—and maximize your chances of success!
Assess your security threats and the costs and business risks associated with them
Understand options for dealing with junk email
Install, configure, and use Norton AntiSpam™ 2005 to protect organizations against spam
Block unwanted Web advertisements that affect security and productivity
Understand security risks and threats and use Symantec AntiVirus™ 10.0 to systematically protect against them
Plan, configure, and manage Symantec™ Client Security 3.0
Use Symantec Client Security's powerful firewall and intrusion detection capabilities
Create simple policies to customize and strengthen your protection against intruders
© Copyright Pearson Education. All rights reserved.
About the Author
Mike Chapple is a technology professional, author, and professor with broad experience in computing and technology. Crossing two decades, his experience includes user support, information security, databases, and technology leadership. Mike currently serves as Senior Director for Enterprise Support Systems and Concurrent Assistant Professor of Computer Applications at the University of Notre Dame.
Kalani Kirk Hausman (MCSE, MCSE+I, MCSD, MCDBA, MCT) has worked in the IT profession for more than 20 years as a consultant, trainer, programmer, database administrator, IT manager, and network and security administrator. Currently, he works for Texas A&M University as a network and security architect within a multi-thousand-user setting. Kirk has also written numerous professional papers and authored several Exam Cram titles.
Ed Tittel is the creator of the Exam Cram series of IT Certification books and is the Series Editor for the Exam Cram 2 series. He has contributed to over 120 books on various aspects of computing, including more than 70 titles on various IT certifications. Ed specializes in writing and training on networking, computer security, and markup language topi
Excerpt. © Reprinted by permission. All rights reserved.
Chapter 1: IntroductionChapter 1: IntroductionIssues Facing Small Businesses
In today's digital age, businesses face unprecedented information security challenges that can be distilled into the four following statements:
To effectively use information, you must trust it.
To trust it, you must secure it.
To secure it, you must manage it.
To manage it, you must think ahead.
In the early days of computing and the Internet, many small businesses simply didn't see the need to be online. However, those that did, saw the Internet as a valuable tool and not as a threat to their business.
Today two factors have combined to cause small businesses to focus on the importance of information security. First, those businesses have become dependent upon the Internet for their daily business activities. For many businesses, access is more than a convenience; it's a business necessity. Second, the number and magnitude of threats and security risks in the modern computing environment have multiplied. Spyware, adware, viruses, worms, Trojan horses, and other risks are prevalent on the Internet today. Insightful small business owners and managers understand these risks and are willing to make investments in information security now to prevent large business headaches down the road.
The risks facing businesses of all sizes are similar. Symantec™ has a four-dimensional model of business risk (illustrated in Figure 1-1) that outlines the following four types of risk:
Direct losses might be short-term in nature, such as the theft of money and equipment. However, they are often the precursor to long-term losses from the other three dimensions.
Indirect losses can be extremely damaging to a business but are also very difficult to quantify. For example, if a bank suffers a computer intrusion, there might be an insignificant monetary loss that's covered by the bank's insurance policy. However, if the story is reported by the media, it could result in widespread loss of consumer confidence in the bank's capability to safeguard their money. This indirect loss could be far more damaging to the bank's overall business than the simple theft it initially suffered.
Productivity losses occur tangentially to other risks. For example, if a company's computer systems are infected by a virus, it might cause some direct and indirect losses. However, it's also going to have a productivity cost. If company employees aren't able to access the network, they might be unable to do their jobs for a period of time, resulting in lost revenue to the business.
Legal exposure is one of the most damaging types of risk in today's regulated society. Information-based businesses are subject to numerous regulatory requirements. Laws such as the Health Insurance Portability and Accountability Act (HIPAA), the Gramm-Leach-Bliley Act (GLBA) and the Sarbanes Oxley Act (SOX) require businesses to protect the confidentiality, integrity, and availability of information assets under their stewardship. Failure to meet those requirements could place the organization in civil or even criminal jeopardy.
Figure 1-1
Four dimensions of business risk.
In this chapter, we take a brief look at the security risks and threats facing small businesses and some of the products offered by Symantec to help deal with them. We also discuss the Symantec Certified Technical Specialist, Small Business Security program, including certification requirements and an overview of the examination process.
The remainder of this book is dedicated to providing you with the practical, hands-on knowledge that you'll need both to be successful on the SCTS, Small Business Security exam and to provide you with the knowledge to assist small businesses in need of information security.
We begin with a look at the risks on the Internet.
Security Risks and ThreatsOften, when people think of information security, the phrase "malicious code" pops into their heads. They might not use that terminology, but the words virus, worm, Trojan horse, spyware, and adware are all specific examples of a more general menace. How prevalent are these items? The Symantec Internet Security Threat Report VIII, published in March 2005 as an update to the Internet community, estimated that every organization connected to the Internet experiences an average of 13.6 attacks directed against its network each day.
The risks facing modern organizations are serious and significant. In this book, you'll learn how you can counter them by developing robust security infrastructures for the organizations with which you work.
Before we can study malicious code prevention, we must have a general understanding of the threat. Simply put, malicious code is any computer program that carries out an unwanted activity without the consent of the system operator. The activities performed may range from annoying (such as displaying a message on the screen every few minutes or popping up ad content) to downright destructive (such as erasing all data stored on the system's hard drive).
VirusesViruses, the most commonly known type of threats, are similar to biological viruses. Just as biological viruses spread in a number of ways—you might have direct contact with an infected person, drink out of a cup that person used, or merely be present in the same room and become infected—computer viruses spread from computer to computer carrying their malicious activity.
WormsWorms are viruses' more insidious cousins. Like viruses, worms spread from system to system carrying a malicious payload. They range in severity from minor nuisances to catastrophically damaging.
What makes worms different from and more dangerous than viruses is that they spread without any user intervention. Worms exploit vulnerabilities in operating systems to infect weak systems. After they establish themselves on an infected host, their mission changes to one of rampant propagation. They attempt to spread as far and wide as they can, searching for other vulnerable systems on the local network or across the Internet.
Worms can take advantage of vulnerabilities in common operating systems and applications The SQL Slammer worm of early 2003 infected Windows® systems running the popular SQL Server 2000 database system and brought financial networks to their knees for a number of hours, leaving ATM users stranded without cash.
Trojan HorsesIn ancient history, the Greeks laid siege against the city of Troy for almost 10 years during the Trojan war. Weary of battle, the Greeks resorted to trickery and built a giant wooden horse that they presented to the Trojans as a gift. The Trojans graciously accepted the gift and wheeled it within the walls of their city. When night fell, the horse opened up and Greek warriors rushed out, quickly conquering the city.
Malicious code also uses this type of trickery. Electronic Trojan horses present themselves as a beneficial "gift" to computer users. They might appear to be a computer game, utility, or screen saver downloaded by an unsuspecting user, when, in reality, they contain dangerous malicious code. To top it all off, the Trojan program usually works in the manner you'd expect it to but, while you're happily playing a downloaded game, it delivers its payload behind the scenes.
Spyware/AdwareSpyware and adware are two of the newer security risks to face organizations. If you've been following the media, you've probably heard these two buzzwords tossed around quite a bit recently. They're part of a new class of code designed to sit quietly on computer systems and remain unnoticed while they perform their mission. Depending upon the purpose of the code, this mission might be simply to cause pop-up ads to appear on the infected computer, or it might be...
Most helpful customer reviews
5 of 5 people found the following review helpful.
Not a manual, but assistance to help you get certified
By jose_monkey_org
In the Infosec world, certifications are all the rage. Some people use them to help their job prospects, others use them to try and make up for experience, and others use some of the more high end certifications to designate their experience. Symantec's one of the security product providers now offering certifications, and all of the trappings of that realm: books, courses, etc. Because their product offerings are so broad and complex, having a certification (or someone who is SCTS certified on your staff) is something you should consider.
Don't buy this book if you're expecting a manual of the Symantec products (mainly Symantec AV, Symantec Client Security, and Norton Anti-spam). This book certainly wont replace the manuals or the help files, nor will it give you the coverage you really need to manage those tools in a production environment. It does provide adequate coverage to get you started, however, and augments those resources nicely.
This book is designed to get you familiar with the concepts in the SCTS exams and to get you certified, nothing more. Every chapter is complete with concepts, steps for execution, and practice questions. The writing is clear and concise, the illustrations are great, and the instructions are well organized. All in all, good production, organization, and presentation, the team that put this together did well.
2 of 2 people found the following review helpful.
Good book for exam preparation
By Ole Pettersen
This book is well written and targeted towards those who want to prepare for the exam and getting certified on a specific software product in the area of network security. A relevant addition to other vendor neutral certifications like Security+ and CIW Security Professional. The 350 pages are covered relatively quickly compared to MS and Cisco books. What I liked most in particular was the simulations found on the accompanying CD and hope to see more of those in the future.
3 of 4 people found the following review helpful.
straight to the point
By Stephen Northcutt
For what it is, this is a good book. If you use Symantec anti-virus and anti-spam products, it makes all the sense in the world to have one of your people purchase the book and take the certification. I never realized there were so many options for their products, because I have always used the consumer grade as opposed to the enterprise version.
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